Security Vulnerability: Reporting Guidelines
How to report a vulnerability.
Please report any potential or real security vulnerability claim to the NSP Security Incident Response Team via e-mail at help@nspsecurity.com
Please include the information below in your report:
- First and last name
- Company name
- Contact phone number (optional)
- Preferred e-mail contact
- General description of vulnerability
- Product containing vulnerability (hardware and software versions), part numbers
- Tools, hardware and other configurations required to trigger the event
- Any security or service pack updates applied
- Document instructions to reproduce the event
- Sample code, proof of concept or executable used to produce the event
- Definition of how the vulnerability will impact a user, including how the attacker could breach security on-site
- Affected product
- System details
- Technical description and steps to reproduce
- Other parties and products involved
- Disclosure plans/dates/drivers
- What was the purpose and scope of research being performed when found (context).
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